All parts remain property of Hard Park Pro until paid in full. Electrical parts are non-refundable. NO refund, cancellation, or exchanges on special order items. NO refund or exchanges after 7 days of receipt of merchandise. NO returns or refunds without an invoice. 25% handling fee will be charged on all AUTHORIZED returned merchandise. Special order parts are non-refundable and CANNOT be cancelled. Items must be in brand new condition and not have been used or installed. Deposits paid for special order products that are not in stock are non-refundable. Remaining payment for parts are due within 30 days of part being ready to ship or be picked up. Special order parts that are not picked up within 30 days from notification of arrival of the parts will be forfeited with no refund. If you have any further questions about our return policy, please feel free to contact firstname.lastname@example.org. Thank you, we appreciate your business.